Legal
HIPAA Privacy Practices
Last updated: February 06, 2026
Our Commitment to Your Privacy
NovaraMD is committed to protecting your personal health information. We follow applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), to safeguard your data.
Your privacy and confidentiality are a core part of how we deliver care.
What Information We Collect
We may collect and store personal and health information, including:
- Contact information (such as name, email, and phone number)
- Medical history and health-related information you provide
- Information submitted through medical intake forms
- Communications with healthcare providers
- Technical data required to operate our platform securely
We collect only the information necessary to provide medical services and support.
How Your Information Is Used
Your information may be used to:
- Facilitate medical evaluations and virtual care
- Connect you with licensed healthcare providers
- Support clinical decision-making and treatment planning
- Coordinate prescriptions, labs, and care services
- Maintain and improve our services
- Meet legal, regulatory, and compliance obligations
We do not sell your personal health information.
How We Protect Your Information
We use administrative, technical, and physical safeguards designed to protect your information, including:
- Secure data storage and encrypted transmission
- Access controls and authentication measures
- HIPAA-aligned data handling practices
- Ongoing monitoring and compliance reviews
Access to protected health information is limited to authorized personnel and licensed providers involved in your care.
Sharing of Health Information
Your information may be shared only as permitted by law, including:
- With licensed healthcare providers involved in your care
- With partner pharmacies or laboratories when medically necessary
- With service providers who support our operations under strict confidentiality agreements
- When required by law or regulatory authorities
All third-party partners are required to comply with applicable privacy and security standards.
Contact Us
To ask a question about these practices, or to make a request about your health information, email info@novaramd.com.